15513 - SAS Foundation and SAS/Enterprise Guide DVD autoplay cannot locate/view Acrobat 7 files

Problem Note 15513: SAS Foundation and SAS/Enterprise Guide DVD autoplay cannot locate/view Acrobat 7 files

SAS^® Foundation and SAS/EG DVD autoplay cannot locate Acrobat 7 due to a registry change that Adobe made with that release. So, if you try to open a .pdf file from the autoplay, the following error message appears:

VB runtime error 53

See SAS Note #014471 for several workarounds to this problem.

Select the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	SAS Release
Product Family	Product	System	Reported	Fixed*
SAS System	Base SAS	Microsoft Windows NT Workstation	9.1 TS1M3	9.1 TS1M3 SP3
		Microsoft Windows XP Professional	9.1 TS1M3	9.1 TS1M3 SP3
		Microsoft Windows Server 2003 Enterprise Edition	9.1 TS1M3	9.1 TS1M3 SP3
		Microsoft Windows Server 2003 Standard Edition	9.1 TS1M3	9.1 TS1M3 SP3
		Microsoft Windows Server 2003 Datacenter Edition	9.1 TS1M3	9.1 TS1M3 SP3
		Microsoft Windows 2000 Advanced Server	9.1 TS1M3	9.1 TS1M3 SP3
		Microsoft Windows 2000 Server	9.1 TS1M3	9.1 TS1M3 SP3
		Microsoft Windows 2000 Professional	9.1 TS1M3	9.1 TS1M3 SP3
		Microsoft Windows 2000 Datacenter Server	9.1 TS1M3	9.1 TS1M3 SP3

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for SAS 9.1.3 (9.1 TS1M3) for this issue is available at:

http://www.sas.com/techsup/download/hotfix/e9_sbcs_prod_list.html#015513

A fix for SAS 9.1.3 (9.1 TS1M3) with Asian Language Support (DBCS) for this issue is available at :

http://www.sas.com/techsup/download/hotfix/e9_dbcs_prod_list.html#015513

Type:	Problem Note
Priority:	medium

Date Modified:	2005-10-21 14:36:15
Date Created:	2005-06-10 14:09:41