Providing software solutions since 1976

• Log in
• Create profile
• Welcome
  [Log out]
• Edit profile

• Print  |
• Feedback  |
• Share

  • E-mail

  
  
  

  E-mail This Page

  Your Name:*
  Your E-mail:*
  Recipient E-mail:*
  Send a copy to me
  Personal Message:
  
  

  * indicates a required field

When attempting to use the Manager Subscriptions/Subscribers option in
the Information Delivery Portal, the following error may occur:

   A serious error occurred. Contact the portal administrator.
   <date and time>
   The date and time shown here may be useful to the administrator.
   java.lang.ClassCastException
   at
   com.sas.portal.actions.DisplayChannelSubscriptionsAction.execute
   (DisplayChannelSubscriptionsAction.java:61)
   at
   org.apache.struts.action.RequestProcessor.processActionPerform
   (RequestProcessor.java:465)

This exception will occur if the Portal User is defined as an Event
Subscriber in the Metadata and the SAS Event Manager configuration is
not being used.

To correct the problem, remove the Event Subscriber entry for the Portal
User.


A fix for this issue is available at:

http://www.sas.com/techsup/download/hotfix/idp913.html#015074

Operating System and Release Information

A fix for this issue for SAS Information Delivery Portal 9.1.3 SP3 is available at: