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Problem Note 14815: Login to Portal is slow after deleting page entries

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Users will experience a slow response time when logging on to the Portal
if they have deleted page entries.

When page entries are deleted, they are not being removed from the page
history list.  As this page history list grows, access to this list
increases dramatically causing a slow login.

To circumvent this problem, each user having this problem must follow
these steps:

   1.)  Login into the Portal
   2.)  Go to:  Options Menu ==> View Page History
   3.)  Choose:  Clear History
   4.)  Logout of the Portal

The user will see a decreased login time in their next attempt logging
into the Portal.


A fix for SAS 9.1.3 (9.1 TS1M3) for this issue is available at:

http://www.sas.com/techsup/download/hotfix/e9_sbcs_prod_list.html#014815

For customers running SAS with Asian Language Support (DBCS), this
fix should be downloaded from:

http://www.sas.com/techsup/download/hotfix/e9_dbcs_prod_list.html#014815


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Information Delivery PortalMicrosoft Windows 2000 Server2.02.09.1 TS1M39.1 TS1M3 SP3
Microsoft Windows 2000 Professional2.02.09.1 TS1M39.1 TS1M3 SP3
Microsoft Windows 2000 Datacenter Server2.02.09.1 TS1M39.1 TS1M3 SP3
64-bit Enabled HP-UX2.02.09.1 TS1M39.1 TS1M3 SP3
64-bit Enabled Solaris2.02.09.1 TS1M39.1 TS1M3 SP3
Microsoft Windows 2000 Advanced Server2.02.09.1 TS1M39.1 TS1M3 SP3
Microsoft Windows XP Professional2.02.09.1 TS1M39.1 TS1M3 SP3
Microsoft Windows NT Workstation2.02.09.1 TS1M39.1 TS1M3 SP3
64-bit Enabled AIX2.02.09.1 TS1M39.1 TS1M3 SP3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.