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Problem Note 14575: Campaign Studio export with zero counts generates async exception

DetailsHotfixAboutRate It
An export that results in zero records generates a failure with an
exception in the remoteservices log showing:

   MAIQService:executeMemberCount:  count is 0 [ERROR]
   com.sas.analytics.crm.flow.ejb.FlowBean - Async execution
   failure com.sas.analytics.crm.error.client.ApplicationException:
   Stored process results not ok

If the export is running interactively, a window appears stating:

   The Export process has failed to execute successfully.

Zero records to an export should not generate any type of error.

A fix for this issue is available at:

http://www.sas.com/techsup/download/hotfix/ma42.html#014575


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Campaign StudioMicrosoft Windows Server 2003 Standard Edition4.29.1 TS1M3
Microsoft Windows XP Professional4.29.1 TS1M3
Microsoft Windows Server 2003 Enterprise Edition4.29.1 TS1M3
Microsoft Windows Server 2003 Datacenter Edition4.29.1 TS1M3
Microsoft Windows 2000 Server4.29.1 TS1M3
Microsoft Windows 2000 Advanced Server4.29.1 TS1M3
Microsoft Windows 2000 Datacenter Server4.29.1 TS1M3
Microsoft Windows 2000 Professional4.29.1 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.