Problem Note 14463: Creating bookmark for Word document inside Information Delivery Portal
results in white screen
When you are attempting to bookmark an open Word or Excel document in
the Information Delivery Portal, a white screen will appear where the
document should be displayed.
To circumvent the problem, select the browser refresh button after
bookmarking the document or configure Word to not "Browse in same
window" for .doc files.
The document will display correctly for other types, such as .pdf, .ppt
or .txt.
A fix for SAS 9.1.3 (9.1 TS1M3) for this issue is available at:
http://www.sas.com/techsup/download/hotfix/e9_sbcs_prod_list.html#014463
For customers running SAS with Asian Language Support (DBCS), this
fix should be downloaded from:
http://www.sas.com/techsup/download/hotfix/e9_dbcs_prod_list.html#014463
Operating System and Release Information
| SAS System | SAS Information Delivery Portal | Microsoft Windows 2000 Professional | 2.0 | 2.0 | 9.1 TS1M0 | 9.1 TS1M3 SP2 |
| Microsoft Windows 2000 Server | 2.0 | 2.0 | 9.1 TS1M0 | 9.1 TS1M3 SP2 |
| Microsoft Windows NT Workstation | 2.0 | 2.0 | 9.1 TS1M0 | 9.1 TS1M3 SP2 |
| Microsoft Windows 2000 Advanced Server | 2.0 | 2.0 | 9.1 TS1M0 | 9.1 TS1M3 SP2 |
| Microsoft Windows 2000 Datacenter Server | 2.0 | 2.0 | 9.1 TS1M0 | 9.1 TS1M3 SP2 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | medium |
| Topic: | System Administration ==> Servers ==> Portal
|
| Date Modified: | 2005-04-27 14:45:50 |
| Date Created: | 2005-02-01 16:55:10 |
