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Problem Note 14379: Expired password causes an exception when logging into the Information Delivery Portal

DetailsHotfixAboutRate It
When logging into the Information Delivery Portal using an expired
password, the following error may occur:

   [ERROR]  s.portal.actions.GeneralExceptionHandler -
   java.lang.NullPointerException
   at com.sas.portal.actions.LogonAction.execute(LogonAction.java:93)
   at org.apache.struts.action.RequestProcessor.processActionPerform
   (RequestProcessor.java:465)
   at org.apache.struts.action.RequestProcessor.process
   (RequestProcessor.java:274)
   at org.apache.struts.action.ActionServlet.process
   (ActionServlet.java:1422)
   at org.apache.struts.action.ActionServlet.doPost
   (ActionServlet.java:523)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
   at com.ibm.ws.webcontainer.servlet.StrictServletInstance.doService
   (StrictServletInstance.java:110)
   at com.ibm.ws.webcontainer.servlet.StrictLifecycleServlet._service
   (StrictLifecycleServlet.java:174)
   at com.ibm.ws.webcontainer.servlet.IdleServletState.service
   (StrictLifecycleServlet.java:313)
   at com.ibm.ws.webcontainer.servlet.StrictLifecycleServlet.service
   (StrictLifecycleServlet.java:116)
   at com.ibm.ws.webcontainer.servlet.ServletInstance.service
   (ServletInstance.java:283)
   at com.ibm.ws.webcontainer.servlet.ValidServletReferenceState.
   dispatch
   (ValidServletReferenceState.java:42)
   at com.ibm.ws.webcontainer.servlet.ServletInstanceReference.dispatch
   (ServletInstanceReference.java:40)
   at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter
   (WebAppFilterChain.java:76)
   at com.sas.portal.httpfilters.SessionManagerFilter.doFilter
   (SessionManagerFilter.java:40)
   at com.sas.portal.httpfilters.HttpFilter.doFilter(HttpFilter.java:35)


A fix for SAS 9.1.3 (9.1 TS1M3) for this issue is available at:

http://www.sas.com/techsup/download/hotfix/e9_sbcs_prod_list.html#014379

For customers running SAS with Asian Language Support (DBCS), this
fix should be downloaded from:

http://www.sas.com/techsup/download/hotfix/e9_dbcs_prod_list.html#014379


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Information Delivery PortalMicrosoft Windows NT Workstation2.02.09.1 TS1M09.1 TS1M3 SP2
Microsoft Windows 2000 Server2.02.09.1 TS1M09.1 TS1M3 SP2
Microsoft Windows 2000 Professional2.02.09.1 TS1M09.1 TS1M3 SP2
Microsoft Windows 2000 Advanced Server2.02.09.1 TS1M09.1 TS1M3 SP2
Microsoft Windows 2000 Datacenter Server2.02.09.1 TS1M09.1 TS1M3 SP2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.