During the installation of SAS Foundation, the following errors might
appear:

   Error: Cannot find SASComServiceDll.dll. Please reinstall the SAS
   Service Configuration Utility.

   Error: The sascomservicedll.dll file is missing.

When you install SAS Foundation, the SAS Service Configuration Utility
(SSCU) is installed with SAS Foundation. The SSCU .dll is
sascomservicedll.dll. The executable for the SSCU is located in:

   C:\Program Files\SAS\SAS 9.1\core\sscu\sasservicemngr.exe

To resolve this issue:
   1. Delete the C:\Program Files\SAS\SAS 9.1\core\sscu\ directory.
   2. Click on Start>Run and type regedit.
   3. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Sas Institute Inc.\SAS Service
      Configuration Utility, and delete this entry.
   4. Run sasservicemngr.exe:
      * If you have an Admin/Personal image on the network, go to the
        following location and run sasservicemngr.exe to run SSCU:

          \Disk101\sas\core\sscu

      * Or you can obtain the SSCU file from SAS and install it
           a. Open your browser and drill to
              http://ftp.sas.com/techsup/download/pc/
           b. Take the sscu.zip.txt file and rename it to sscu.zip.
           c. Unzip this file to C:\Program Files\SAS\SAS 9.1\core.
           d. Make sure SAS is closed and invoke the SSCU by clicking
              on C:\Program Files\SAS\SAS 9.1\core\sscu\
              sasservicemngr.exe.

   5. Once you have invoked the SSCU, you can create a shortcut on your
      menu:
      a. Highlight a blank spot on your desktop, right-click and select
         New>Shortcut.
      b. On the Type the location of the item, click on Browse and
         point to C:\Program Files\SAS\SAS 9.1\core\sscu\
         sasservicemngr.exe
      c. Type a name for this shortcut. The default is SAS Service
         Configuration Utility.
      d. Click Finish.
      e. You can add this shortcut to the Startup menu so everyone can
         start the SSCU from Start>Programs>SAS>SAS 9.1 Utilities>SAS
         Service Configuration Utilities by doing the following:
         i. Highlight the new shortcut and press Ctrl+C to copy the
            shortcut.
        ii. Open Windows Explorer, drill to C:\Documents and
            Settings\All Users\Start Menu\Programs\SAS\
            SAS 9.1 Utilities, and press Ctrl+V to paste the shortcut.

As a last resort, if these steps do not work, reinstall SAS by using
the SAS Setup CD. The SSCU is installed by default.

When you re-install SAS close all other applications including
anti-virus, -spyware, and -adware; close all sas.exe processes
including spawners; close all applications including email and so on.

Operating System and Release Information