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Usage Note 14518: Remote Services fails to start as a Windows service

DetailsAboutRate It
When attempting to start the Remote SAS Services (RMS) as a Windows
service, the startup may fail.

The following errors may appear in the wrapper.log file located in the

   c:\Program Files\SAS\SASFoundationServices\1.1\Wrapper\logs

directory:

java.lang.UnsupportedClassVersionError: com/sas/net/ssl/SSLRMIException
     (Unsupported major.minor version 48.0)
     at java.lang.ClassLoader.defineClass0(Native Method)
     at java.lang.ClassLoader.defineClass(Unknown Source)
     at java.security.SecureClassLoader.defineClass(Unknown Source)
     at java.net.URLClassLoader.defineClass(Unknown Source)
     at java.net.URLClassLoader.access$100(Unknown Source)
     at java.net.URLClassLoader$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at java.net.URLClassLoader.findClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClassInternal(Unknown Source)

or

java.lang.NoSuchMethodError
  at com.sas.services.webapp.PropertyReader.formatPath
     (PropertyReader.java:140)
  at com.sas.services.webapp.PropertyReader.setSystemProps
     (PropertyReader.java:61)
  at com.sas.services.webapp.BootstrapService.init
     (BootstrapService.java:41)
  at com.sas.services.deployment.servicewrapper.
     AbstractServiceWrapper$DeployRunnable.run(Unknown Source)
  at java.lang.Thread.run(UnknownSource)

The problem is cause by the wrong versions of the J2SDK being installed
or the correct version can not be found.

To correct the problem, install the correct version of the J2SDK.  You
may also have to add the JAVA_HOME environment variable to the
StartRemoteServices.bat file.

   set JAVA_HOME=c:\j2sdk1.4.2_04


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Information Delivery PortalMicrosoft Windows 2000 Datacenter Server2.09.1 TS1M3
Microsoft Windows 2000 Professional2.09.1 TS1M3
Microsoft Windows 2000 Server2.09.1 TS1M3
Microsoft Windows NT Workstation2.09.1 TS1M3
Microsoft Windows XP Professional2.09.1 TS1M3
64-bit Enabled HP-UX2.09.1 TS1M3
64-bit Enabled Solaris2.09.1 TS1M3
Microsoft Windows 2000 Advanced Server2.09.1 TS1M3
64-bit Enabled AIX2.09.1 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.