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Problem Note 13039: Error when remote PGMLIB is blank in the IT Resource Management client

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When an attempt is made to try to establish a connection to a remote
host using one of the IT Resource Management remote profiles, it is
possible to generate the following error and warning messages in the
SAS Log:

  ERROR: Attempt to %GLOBAL a name (REMROOT) which exists in
         a local environment.

  WARNING: Remote server PGMLIB is unavailable.  Recheck settings of
         remote profile.

To circumvent these error and warning messages, specify a valid PGMLIB
library under the libraries tab of the remote profile being used.
Defining REMROOT using a %GLOBAL statement before initializing IT
Resource
Management with %CPSTART (i.e. using an AUTOEXEC) will also circumvent
this problem.


A Technical Support hot fix for this issue is available at:

http://www.sas.com/techsup/download/hotfix/itrm26.html#013039


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS IT Management Solutions Core Components MVA DataMicrosoft Windows NT Workstation2.52.7
Microsoft Windows 95/982.62.7
Microsoft Windows 2000 Server2.62.7
Microsoft Windows 2000 Professional2.62.7
Microsoft Windows 2000 Datacenter Server2.52.7
Microsoft Windows 2000 Advanced Server2.62.7
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.