13039 - Error when remote PGMLIB is blank in the IT Resource Management client

Problem Note 13039: Error when remote PGMLIB is blank in the IT Resource Management client

When an attempt is made to try to establish a connection to a remote
host using one of the IT Resource Management remote profiles, it is
possible to generate the following error and warning messages in the
SAS Log:

  ERROR: Attempt to %GLOBAL a name (REMROOT) which exists in
         a local environment.

  WARNING: Remote server PGMLIB is unavailable.  Recheck settings of
         remote profile.

To circumvent these error and warning messages, specify a valid PGMLIB
library under the libraries tab of the remote profile being used.
Defining REMROOT using a %GLOBAL statement before initializing IT
Resource
Management with %CPSTART (i.e. using an AUTOEXEC) will also circumvent
this problem.


A Technical Support hot fix for this issue is available at:

http://www.sas.com/techsup/download/hotfix/itrm26.html#013039

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS IT Management Solutions Core Components MVA Data	Microsoft Windows NT Workstation	2.5	2.7
		Microsoft Windows 95/98	2.6	2.7
		Microsoft Windows 2000 Server	2.6	2.7
		Microsoft Windows 2000 Professional	2.6	2.7
		Microsoft Windows 2000 Datacenter Server	2.5	2.7
		Microsoft Windows 2000 Advanced Server	2.6	2.7

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

Date Modified:	2004-09-17 09:16:06
Date Created:	2004-08-11 12:43:05

Type:	Problem Note
Priority:	low