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When using the HP-PCS collector with a tool name of SAS/Access, the collector assumes that the HP Openview Reporter tables in Oracle are named the same as the ITRM tables (PCSGLB). This is not true: the PCSBLB data is stored in a table called Global. The external table name field in the data dictionary should be used to determine which Oracle table maps to which ITRM table. Applying the hot fix will fix this problem. A Technical Support hot fix for this issue is available at: http://www.sas.com/techsup/download/hotfix/itrm26.html#013029
Product Family | Product | System | Product Release | SAS Release | ||
Reported | Fixed* | Reported | Fixed* | |||
SAS System | SAS IT Management Solutions Core Components MVA Data | Microsoft Windows 2000 Server | 2.6 | |||
Microsoft Windows 2000 Datacenter Server | 2.6 | |||||
Microsoft Windows 2000 Advanced Server | 2.6 | |||||
Solaris | 2.6 | |||||
64-bit Enabled Solaris | 2.6 | |||||
64-bit Enabled HP-UX | 2.6 | |||||
z/OS | 2.6 | |||||
HP-UX | 2.6 | |||||
64-bit Enabled AIX | 2.6 | |||||
Microsoft Windows 2000 Professional | 2.6 | |||||
Tru64 UNIX | 2.6 | |||||
AIX | 2.6 |