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Usage Note 13029: HPOV Reporter support must use external names for Oracle tables

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When using the HP-PCS collector with a tool name of SAS/Access, the
collector assumes that the HP Openview Reporter tables in Oracle are
named the same as the ITRM tables (PCSGLB).

This is not true: the PCSBLB data is stored in a table called Global.
The external table name field in the data dictionary should be used to
determine which Oracle table maps to which ITRM table. Applying the hot
fix will fix this problem.

A Technical Support hot fix for this issue is available at:

http://www.sas.com/techsup/download/hotfix/itrm26.html#013029


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS IT Management Solutions Core Components MVA DataMicrosoft Windows 2000 Server2.6
Microsoft Windows 2000 Datacenter Server2.6
Microsoft Windows 2000 Advanced Server2.6
Solaris2.6
64-bit Enabled Solaris2.6
64-bit Enabled HP-UX2.6
z/OS2.6
HP-UX2.6
64-bit Enabled AIX2.6
Microsoft Windows 2000 Professional2.6
Tru64 UNIX2.6
AIX2.6
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.