Problem Note 12124: SAS® Campaign Management 7.5.3 hotfix installer fails silently when installed over existing 7.5.3 hotfix
When installing Campaign Management 7.5.3 hotfixes on top of an existing 7.5.3 hotfix, the process appears to be successful when in fact it is not. The SASEMACM.EXE is not updated with the fixed image. The only indication that the installation fails is that the build number displaying in the Help==>About CM window does not change.
To work around this problem, you must completely uninstall the SAS Campaign Management component, reinstall the production version of 7.5 (build 80), and then apply the new hotfix.
A Technical Support hot fix for this issue is available at: http://ftp.sas.com/techsup/download/hotfix/cam75.html
Operating System and Release Information
| SAS System | SAS Campaign Management | Microsoft Windows 2000 Server | 7.5 | 4.0 | | |
| Microsoft Windows XP Professional | 7.5 | 4.0 | | |
| Microsoft Windows NT Workstation | 7.5 | 4.0 | | |
| Microsoft Windows 2000 Advanced Server | 7.5 | 4.0 | | |
| Microsoft Windows 2000 Datacenter Server | 7.5 | 4.0 | | |
| Microsoft Windows 2000 Professional | 7.5 | 4.0 | | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
SAS® Campaign Management 7.5.3 hotfix installer fails silently when installed over existing 7.5.3 hotfix.
| Type: | Problem Note |
| Priority: | medium |
| Topic: | System Administration ==> Installation
|
| Date Modified: | 2004-04-16 11:20:11 |
| Date Created: | 2004-04-05 14:22:55 |
