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Problem Note 11069: Hot fix available to enable new enhancements and apply additional fixes in IT Service Level Management (ITSLM) 1.0

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A required Technical Support hot fix is available for SAS IT Service
Level Management (ITSLM) 1.0, to incorporate new enhancements and fixes
in the following areas of the software:

   o Client-server communication interface
   o ETL, validation and synchronization
   o Reporting
   o Client GUI

This hot fix is available at:

http://www.sas.com/techsup/download/hotfix/itslm10.html#011069


Your site must also apply the IT Resource Management (ITRM) 2.6 hot fix
documented in  #010718 , a prerequisite to this ITSLM hot fix.


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS IT Service Level ManagementMicrosoft Windows 2000 Server1.0
Microsoft Windows 95/981.0
Microsoft Windows NT Workstation1.0
Microsoft Windows 2000 Professional1.0
Microsoft Windows 2000 Advanced Server1.0
Microsoft Windows 2000 Datacenter Server1.0
Solaris1.0
HP-UX1.0
z/OS1.0
64-bit Enabled Solaris1.0
64-bit Enabled HP-UX1.0
64-bit Enabled AIX1.0
Tru64 UNIX1.0
AIX1.0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.