10626 - "Page cannot be displayed" message when attempting to reference NOTEINS.HTM in IT Resource Management (ITRM)

Problem Note 10626: "Page cannot be displayed" message when attempting to reference NOTEINS.HTM in IT Resource Management (ITRM)

In IT Resource Management (ITRM), the notes.htm file generated using the
dynamic webstyle contains a hyperlink that points to NOTEINST.HTM, which
yields a "Page cannot be displayed" message when selected.


A Technical Support hot fix for SAS IT Resource Management Release 2.6
for this issue is available at:

http://www.sas.com/techsup/download/hotfix/itrm26.html

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS IT Management Solutions Core Components MVA Data	Microsoft Windows 95/98	2.6	2.7
		Microsoft Windows NT Workstation	2.6	2.7
		Microsoft Windows 2000 Server	2.6	2.7
		Microsoft Windows 2000 Professional	2.6	2.7
		Solaris	2.6	2.7
		Microsoft Windows 2000 Advanced Server	2.6	2.7
		Microsoft Windows 2000 Datacenter Server	2.6	2.7
		z/OS	2.6	2.7
		64-bit Enabled Solaris	2.6	2.7
		64-bit Enabled HP-UX	2.6	2.7
		HP-UX	2.6	2.7
		64-bit Enabled AIX	2.6	2.7
		Tru64 UNIX	2.6	2.7
		AIX	2.6	2.7

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

Type:	Problem Note
Priority:	high
Topic:	System Administration ==> Servers

Date Modified:	2003-09-08 11:21:24
Date Created:	2003-08-08 11:44:58