Windows

The IT Service Vision GUI runs on top of base SAS. Thus when the IT Service Vision server software is running in interactive mode, you can access not only the windows in your IT Service Vision server session but also the windows in the underlying SAS session.

The major SAS windows that IT Service Vision uses when running the interactive interface are

• the window named CPE or IT Service Vision, which contains the main menu and the windows that you open by making selections in the ITSV menu. IT Service Vision has this window open at all times.
  
  
• the SAS LOG window, which contains the SAS log of your IT Service Vision GUI session and also anything that you explicitly print to the log (such as table and variable definitions). (The messages are always labeled by type: NOTE, WARNING, and ERROR.) By default, the IT Service Vision GUI has this SAS window open at all times.
  
  
• the SAS PROGRAM EDITOR window, which you can use to submit programs to the underlying SAS session. By default, the IT Service Vision GUI has this SAS window open at all times.
  
  
• the SAS OUTPUT window, which is the default destination for any text reports that you generate during an IT Service Vision GUI session. By default, IT Service Vision has this SAS window open at all times.
  
  
• the SAS GRAPH window, which is the default destination for any graph reports that you generate during an IT Service Vision GUI session. By default, IT Service Vision opens this window when you generate a graph report.

  Under SAS software for MVS, most windows are layered on top of each other. Under the IT Service Vision server software for MVS, the ITSV window is the top layer and, thus, the other layers are 'hidden.'

  By default from the underlying SAS session, your PF8 key is assigned to the NEXT command (which cycles you to the next window) and your PF7 key is assigned to the PREVWIND command (which cycles you to the previous window). Thus, you can use the PF8 and PF7 keys to display any of the open windows.

  By default, page up is shift+F7 and shift+F8 is page down.

  Note: Your PF1-PF12 key assignments may have been switched with your PF13-PF24 key assignments. If PF7 and PF8 do not cycle you through the windows, try PF19 (SHIFT/PF7) and PF20 (SHIFT/PF8).

Pull-down Menus and Command Lines

A SAS window has menus and/or selection items on it or has a command line (a line, at the top of the window, with a ===> prompt) or has a command field (a field at the top of the window). You can toggle between the menus and command lines. (However, in the window that displays the IT Service Vision GUI's main menu, you cannot toggle to a command line.)

If you have pull-down menus and want to change to a command line, make these selections on the menu bar

Globals -> Command -> Command ...

By default from the underlying SAS session, your PF9 key switches from pull-down menus to a command line, and your PF10 key switches from a command line to pull-down menus.

Menus and/or Selection Items

SAS windows that have pull-down menus across the top of the window use generic names for the pull-down menus, and the windows may have generic or window-specific items on the pull-down menus.

For example, many SAS windows have the following pull-down menus:

• File, which often contains items such as Save, Save as, and End
  
  
• Edit, which often contains window-specific items, such as Undo, Clear text, and Find in the LOG window
  
  
• View, which often contains items such as Zoom and Icon, and Save Attributes
  
  
• Locals, which often contains window-specific items, such as Submit and Recall text in the PROGRAM EDITOR window
  
  
• Globals, which often generic SAS items such as Log (to cycle to the LOG window), Output (to cycle to the OUTPUT window), and Command followed by another selection of Command (to enter a command, such as CPE, which cycles to the IT Service Vision window, or PROG, which cycles to the PROGRAM EDITOR window)
  
  
• Help, which enables you to access SAS help, which has information such as the key assignments for your PF keys.

Similarly, many IT Service Vision GUI windows have the following pull-down menus:

• File, which often contains items such as Print, Save, Cancel, and End
  
  
• Edit, which often contains items such as Find, Filter, and Sort
  
  
• ItemActions or Actions (or right mouse button), which contains window-specific items such as Run, Set, Add, Access,Browse, Create, and Delete; ItemActions apply to the item or items that you previously selected from a list on the window, and Actions are unrelated to a selection from a list.
  
  
• Globals, which often contains generic SAS items such as Log (which cycles you to the LOG window), Output (which cycles you to the OUTPUT window), and Command followed by another selection of Command (to enter a command such as CPE, which cycles you to the IT Service Vision window, or PROG, which cycles you to the PROGRAM EDITOR window)
  
  
• Help, which enables you to access the window-specific help.

Command Lines

Issuing a command consists of typing a command on the command line and pressing ENTER or RETURN (or typing a command in the Command window and selecting OK). Here are some of the more common commands:

• NUMS OFF and NUMS ON, which turn the line numbers off and on in the PROGRAM EDITOR window
  
  
• SUBMIT, which submits a program to SAS from the body of the PROGRAM EDITOR window
  
  
• RECALL, which recalls the program that was in the body of the PROGRAM EDITOR window
  
  
• ?, which recalls the command that was on the command line
  
  
• CLEAR TEXT, which clears the text in the body of the window
  
  
• CPE (or any other SAS window name such as LOG, OUTPUT, and PROG), which cycles to the specified window
  
  
• KEYS, which enables you to view and change key assignments for your PF keys
  
  
• END, which closes the window (for most windows).

For more about these SAS commands and others, see the reference documentation for your release of SAS.

Button Paths

In this document, you will often see "button paths" such as this one:

Adminstration -> Manage PDBs -> select the PDB that you want to use -> Activate -> WRITE Access -> OK -> File -> End

The items in the paths are often buttons but can be menu names, menu items, items on a list, choices, and so on. What they have in common is that you select them (click on them) in the order shown.

Some items in the button path (such as WRITE Access) may already be selected by default. In that case, just verify that the item is already selected and continue to make the remaining selections.

Sometimes the information in the path is in italics (such as select the PDB that you want to use). The use of italics indicates a selection that makes sense in the context of your work but is not predictable ahead of time.

You will often see short button paths included in a sentence. For example, the above button path could be written as

Select the Adminstration tab and Manage PDBs/Switch PDB, select the PDB that you want to use, and then select Activate, WRITE Access, OK, File, and End.

In general, a short series of selections is included in a sentence and a long series is shown in a button path. But if a path contains an item that needs a longer description than will fit easily on a button, the path may be expressed as a sentence.

Overall, a selection is a selection is a selection, no matter how it is expressed. Simply look for something with that text string (or a text string like the one described in italics) and select it if it is not already selected.