Common Errors and Remediation

The backup process must be run while all the cluster nodes are running. If the backup process is run while some of the nodes are down, you might see error messages, such as ERROR: Operation "backup" failed because: There are no members in the distributed system.
The backup process uses GemFire configuration information that has been set up by the SAS installer. There is considerable variation across different platforms regarding how and where this information is stored. Make sure that you are following the correct instructions for invoking the GemFire backup process for your platform. Otherwise, you might see messages, such as ERROR: Operation "backup" failed because: There are no members in the distributed system.
The restore process must be run when all of the cluster nodes are shut down. In some operating systems, you might receive errors about locked files.