SAS IT Resource Management
provides the processes and the supporting technology that are required
to regularly collect, aggregate, analyze, and report on the IT performance
evaluation data that is vital to the health of an enterprise.
In general, the processes
that gather and monitor IT performance evaluation data consist of
the following steps.
Prepare IT performance data for reporting:
-
Collect the raw data
about a resource.
-
Process (stage) the
raw data.
-
Aggregate the data from
the staged tables.
-
Generate information
maps.
Generate and analyze IT reports:
-
Define and generate
the reports.
-
The first four steps
in the preceding process prepare your IT performance data for reporting.
The
SAS IT Resource Management: Administrator’s
Guide provides detailed information about each of these
processes and describes how a systems administrator might work with
SAS IT Resource Management to prepare raw IT data for reporting.
The last two steps in
the process make up the reporting process. These steps define the
IT reports that you want to generate and enable you to view the report
output to analyze your data. This book, the
SAS IT Resource
Management: Reporting Guide, provides detailed information
about each of these processes and their components.