Scenario-fired events are often related to thousands of documents. When the Alerts service in SAS^® Visual Investigator attempts to build the context grid, the Home page might freeze without a spinner to convey that the request is being processed, or the request might fail. 

While building the context grid, a call for the relevant records is sent to the Datahub service. The call might fail when there is a large number of records because the record IDs are passed as parameters in the URL, not in the body of the request. The length of the URL then becomes too long.  

As a workaround, you can limit the number of related documents that are included in the context grid by setting the following configuration on the Properties page:

• In SAS Visual Investigator, select Properties ► Desktop.
• Double-click Alerts.
• In the Alerts Configuration pop-up window, add the preferred number of maximum records to retrieve. An example is shown here:

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.

Operating System and Release Information

An update for this issue is available for SAS Visual Investigator 10.7. For instructions on how to access and apply these software updates, see the documentation links at the top of