SAS Visual Analytics geo maps might not display map data and return the following error: 

This issue most often occurs with geo region maps that use custom geographic providers with high cardinality. 

To work around this error, filter the report data displayed on the geo map or reduce the cardinality of the geographic provider data. 

Contact SAS Technical Support if you are unable to implement either of the workarounds.

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Visual Analytics	Cloud Foundry	8.5		Viya
		Linux for x64	8.5		Viya
		Microsoft® Windows® for x64	8.5		Viya

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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Viya on Windows: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Windows Deployment Guide at

http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdatesWin

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Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at

http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates

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SAS Visual Analytics geo maps might not display map data and return the following error: "Unable to retrieve region geometries: Error processing map regions request - Error invoking reportData service: job exceeded timeout value of 15 seconds."

Type:	Problem Note
Priority:	high

Date Modified:	2020-09-15 07:36:02
Date Created:	2020-07-30 11:16:16