Problem Note 66275: Emails sent from SAS® Visual Investigator in a workflow task fail with "Mail Failure Failed messages: javax.mail.SendFailedException: Invalid Address"
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Emails sent from SAS Visual Investigator in a workflow task fail if the users' email addresses are not in the format <user_id>@<Mail service host>. If you encounter this issue, you receive an error in your mail service logs that is similar to the following:
2020-02-17 13:15:03.474 ERROR 18799 --- [0-auto-1-exec-6] com.sas.mail.MailController : sas.svi-datahub@@rsa [7d4814273f4bd03c] [controller.mail.failure.fmt.log] Mail Failure, Failed messages: javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <user_id@Mail service host>: Recipient address rejected: User unknown in local recipient table
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <user_id@Mail service host>: Recipient address rejected: User unknown in local recipient table
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Visual Investigator | Linux for x64 | 10.6 | 10.6 | Viya | Viya |
An update for this issue is available for SAS Visual Investigator 10.6. For instructions on how to access and apply these software updates, see the documentation links at the top of
http://ftp.sas.com/techsup/download/hotfix/HF2/Viya_VI_10_6_home.html#66275| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2021-01-27 15:36:45 |
| Date Created: | 2020-07-08 12:52:02 |