Problem Note 66130: Grid-launched workspace server sessions fail intermittently with the error message "Unknown error in grid provider module"
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Grid-launched workspace servers fail intermittently with the following error in the object spawner log:
ERROR: Unknown error in grid provider module
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Integration Technologies | Microsoft® Windows® for x64 | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 |
| Microsoft Windows 8 Enterprise 32-bit | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise x64 | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro 32-bit | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro x64 | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro x64 | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 10 | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 R2 | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Datacenter | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Std | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Std | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Enterprise 32 bit | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Enterprise x64 | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Home Premium 32 bit | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Home Premium x64 | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Professional 32 bit | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Professional x64 | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Ultimate 32 bit | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Ultimate x64 | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| HP-UX IPF | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Linux for x64 | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Solaris for x64 | 9.4_M3 | 9.4_M3 | 9.4 TS1M3 | 9.4 TS1M3 | ||
A fix for this issue for Base SAS 9.4_M3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/V01.html#66130| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2020-06-26 10:38:35 |
| Date Created: | 2020-06-15 11:47:17 |