Problem Note 65913: SocketAppender limits the number of active CAS sessions and returns "Error getting server information...Failed to launch..." when the limit is reached
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The SocketAppender limits active CAS sessions to 2,048. When this limit is reached, you might encounter the following error:
Error getting server information while creating session: Failed to launch
session controller.
session controller.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Viya | Microsoft® Windows® for x64 | 3.5 | 2020.0.4 | Viya | Viya |
| Linux for x64 | 3.5 | 2020.0.4 | Viya | Viya | ||
Viya on Windows: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdatesWinViya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2020-05-22 08:34:12 |
| Date Created: | 2020-04-30 16:05:06 |