Problem Note 65555: SAS® Environment Manager stops responding after you try to open the My Credentials page
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The My Credentials page does not open in SAS Environment Manager. You see three dots that indicate that the page is loading, but the page does not open.
In the JavaScript console of the browser, you might see the following information:
at s (MyCredentialsUtils.js?eval:2)
at Object.eval (MyCredentialsUtils.js?eval:2)
at j (sap-ui-core.js:24)
at Object.fireWith [as rejectWith] (sap-ui-core.js:24)
at Object.<anonymous> (preCore.js:2)
at j (sap-ui-core.js:24)
at Object.fireWith [as rejectWith] (sap-ui-core.js:24)
at d (sap-ui-core.js:25)
at XMLHttpRequest.<anonymous> (sap-ui-core.js:26)
s @ MyCredentialsUtils.js?eval:2
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Viya | Microsoft® Windows® for x64 | 3.4 | Viya | ||
| Linux for x64 | 3.4 | Viya | ||||
Viya on Windows: An update for this issue is available for SAS Viya 3.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.4&softwareContextId=softwareUpdatesWinViya on Linux: An update for this issue is available for SAS Viya 3.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.4&softwareContextId=softwareUpdatesViya on Windows: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdatesWinViya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2020-02-24 08:55:03 |
| Date Created: | 2020-02-13 07:33:23 |