Problem Note 65521: SAS® PC File Server stops responding after you apply Microsoft Office Update KB4484218 or Microsoft Office Update KB4484247
 |  |  |  |
SAS can stop responding when you import or export to Microsoft Excel or Microsoft Access files using the ExcelCS, AccessCS, or PCFILES engines. In this scenario, the following errors might occur:
ERROR: A socket routine returned error: An unexpected error has occurred. Error number is 84615329.
The error varies depending on which operating system you applied the Microsoft update on.
The problem can occur suddenly on code that was working previously. The problem occurs when you apply Microsoft Office Update KB4484218 or Microsoft Office Update KB4484247 to your system.
Microsoft is aware of the problem and has produced a new Microsoft update to fix the issue. The update is available on the Description of the security update for Office 2016: April 14, 2020 page.
To circumvent the problem, if you are importing Excel files, you can use DBMS=XLSX rather than DBMS=ExcelCS. SAS and the Excel file must share the same file system in order for this engine to work. You can also uninstall the updates from Microsoft until the new Office update is applied.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | SAS/ACCESS Interface to PC Files | Microsoft® Windows® for 64-Bit Itanium-based Systems | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | ||||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | ||||
| Microsoft Windows XP 64-bit Edition | ||||
| Microsoft® Windows® for x64 | ||||
| OS/2 | ||||
| Microsoft Windows 8 Enterprise 32-bit | ||||
| Microsoft Windows 8 Enterprise x64 | ||||
| Microsoft Windows 8 Pro 32-bit | ||||
| Microsoft Windows 8 Pro x64 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | ||||
| Microsoft Windows 8.1 Enterprise x64 | ||||
| Microsoft Windows 8.1 Pro 32-bit | ||||
| Microsoft Windows 8.1 Pro x64 | ||||
| Microsoft Windows 10 | ||||
| Microsoft Windows 95/98 | ||||
| Microsoft Windows 2000 Advanced Server | ||||
| Microsoft Windows 2000 Datacenter Server | ||||
| Microsoft Windows 2000 Server | ||||
| Microsoft Windows 2000 Professional | ||||
| Microsoft Windows NT Workstation | ||||
| Microsoft Windows Server 2003 Datacenter Edition | ||||
| Microsoft Windows Server 2003 Enterprise Edition | ||||
| Microsoft Windows Server 2003 Standard Edition | ||||
| Microsoft Windows Server 2003 for x64 | ||||
| Microsoft Windows Server 2008 | ||||
| Microsoft Windows Server 2008 R2 | ||||
| Microsoft Windows Server 2008 for x64 | ||||
| Microsoft Windows Server 2012 Datacenter | ||||
| Microsoft Windows Server 2012 R2 Datacenter | ||||
| Microsoft Windows Server 2012 R2 Std | ||||
| Microsoft Windows Server 2012 Std | ||||
| Microsoft Windows Server 2016 | ||||
| Microsoft Windows Server 2019 | ||||
| Microsoft Windows XP Professional | ||||
| Windows 7 Enterprise 32 bit | ||||
| Windows 7 Enterprise x64 | ||||
| Windows 7 Home Premium 32 bit | ||||
| Windows 7 Home Premium x64 | ||||
| Windows 7 Professional 32 bit | ||||
| Windows 7 Professional x64 | ||||
| Windows 7 Ultimate 32 bit | ||||
| Windows 7 Ultimate x64 | ||||
| Windows Millennium Edition (Me) | ||||
| Windows Vista | ||||
| Windows Vista for x64 | ||||
| 64-bit Enabled AIX | ||||
| 64-bit Enabled HP-UX | ||||
| 64-bit Enabled Solaris | ||||
| ABI+ for Intel Architecture | ||||
| AIX | ||||
| HP-UX | ||||
| HP-UX IPF | ||||
| IRIX | ||||
| Linux | ||||
| Linux for x64 | ||||
| Linux on Itanium | ||||
| OpenVMS Alpha | ||||
| Solaris | ||||
| Solaris for x64 | ||||
| Tru64 UNIX | ||||
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2020-02-21 15:58:36 |
| Date Created: | 2020-02-05 15:34:39 |