Problem Note 65496: Report Data service crashes when a SAS® Visual Analytics report has custom sorts and display rules
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If your SAS Visual Analytics report has custom sorting applied to one or more categories, the Report Data service might crash. Specifically, this problem can occur when you open the Rules pane in order to add display rules to a table or graph. Memory usage for the Report Data service drastically increases for several minutes until the service runs out of memory and crashes.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Visual Analytics | Cloud Foundry | 8.4 | Viya | ||
| Linux for x64 | 8.4 | Viya | ||||
| Microsoft® Windows® for x64 | 8.4 | Viya | ||||
Viya on Windows: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdatesWinViya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2020-02-19 08:37:12 |
| Date Created: | 2020-01-31 12:40:50 |