Problem Note 65113: SAS® Visual Analytics reports that contain custom graphs begin performing slowly or eventually fail to open
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If your SAS Visual Analytics report contains a custom graph, the report might start performing slowly and eventually fail to open with a "page unresponsive" message. This problem can occur when the tip attribute for the custom graph becomes corrupted with duplicates, as shown in the following example:
Note: Instead of SHARED_TIP, you might instead see DYNVAR_##.
The problem is progressive. More duplicates are added each time you save a change to the report. Eventually, the report no longer opens.
Currently, this problem has been reported only for reports that were promoted from an earlier release. This problem has not been reported for custom graphs created in SAS® Visual Analytics 7.5 and and 7.51.
If you encounter this problem, send an export of your report to SAS Technical Support. It might be possible to repair the report. However, not all reports can be repaired.
You can also delete the graph and re-create it.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Visual Analytics | Microsoft® Windows® for x64 | 7.5 | 9.4 TS1M6 | ||
| Linux for x64 | 7.5 | 9.4 TS1M6 | ||||
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2020-01-20 15:23:44 |
| Date Created: | 2019-11-13 11:23:51 |