Problem Note 63742: Your SAS® Studio page does not reconnect or reload after a network connection is lost
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After an internet connection fails, the following dialog box is displayed in SAS® Studio 4.4:
To attempt to reconnect, click or tap Reconnect. To exit the application (and discard any unsaved changes), click or tap Exit.
However, the page for the application does not reopen or refresh after you select Reconnect or Exit. Instead, you see a loading page error in the browser.
If this problem occurs, you must close the browser window, open a new window, and then reconnect.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Studio for Viya | Microsoft® Windows® for x64 | 4.4 | Viya | ||
| Linux for x64 | 4.4 | Viya | ||||
Viya on Linux: An update for this issue is available for SAS Viya 3.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.4&softwareContextId=softwareUpdatesViya on Windows: An update for this issue is available for SAS Viya 3.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.4&softwareContextId=softwareUpdatesWinAn update for this issue is available for SAS Viya 3.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.4&softwareContextId=softwareUpdatesWinAn update for this issue is available for SAS Viya 3.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.4&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2019-03-01 16:36:28 |
| Date Created: | 2019-02-26 09:40:01 |