Problem Note 63447: The "HTTP Proxy Information" panel might appear while you are using SAS® Download Manager
When you use SAS Download Manager, an HTTP Proxy Information panel might open.
The panel can appear because of new functionality that began in SAS Download Manager 2.06. Previous versions of SAS Download Manager used HTTP only, so HTTP was the default. SAS Download Manager 2.06 has both HTTP and HTTPS capabilities, and HTTPS is now the default.
To work around this issue, follow these steps to use the HTTP protocol as the default instead:
- Run SAS Download Manager again.
- When the Choose Language prompt appears, do not click OK right away. While the Choose Language prompt is present, simply press and release the number 4 key (located along the top of your main keyboard).
- When you press 4, nothing seems to happen, and no prompt appears, but pressing 4 tells SAS Download Manager to use HTTP only.
- Then select OK and proceed with the download.
- The download should proceed normally, and the HTTP Proxy Information panel should not appear.
Note: If the HTTP Proxy Information panel persists in opening, you might need to provide server exclusions in an allowlisting process.
For more information, see SAS KB0036237, “SAS® Electronic Software Delivery might require server exclusions to pass through a firewall.”
Operating System and Release Information
SAS System | SAS Download Manager | Microsoft Windows 8.1 Enterprise 32-bit | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Microsoft Windows 8.1 Enterprise x64 | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Microsoft Windows 8.1 Pro 32-bit | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Microsoft Windows 8.1 Pro x64 | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Microsoft Windows 10 | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Microsoft Windows Server 2012 Datacenter | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Microsoft Windows Server 2012 R2 Datacenter | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Microsoft Windows Server 2012 R2 Std | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Microsoft Windows Server 2012 Std | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Microsoft Windows Server 2016 | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Windows 7 Enterprise 32 bit | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Windows 7 Enterprise x64 | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Windows 7 Home Premium 32 bit | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Windows 7 Home Premium x64 | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Windows 7 Professional 32 bit | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Windows 7 Professional x64 | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Windows 7 Ultimate 32 bit | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
Windows 7 Ultimate x64 | 2.06 | 2.14 | 9.4 TS1M6 | 9.4 TS1M6 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
SAS® Download Manager 2.06 and higher might open an "HTTP Proxy Information" panel. If you see this panel and you prefer to use HTTP as the protocol, use the workaround that is described in this note.
Type: | Problem Note |
Priority: | medium |
Date Modified: | 2021-06-03 12:46:48 |
Date Created: | 2019-01-04 08:19:39 |