If you attempt to print a SAS Visual Analytics report that contains a geo map, the print process might fail with the following exception:

For example, this error can occur if you require a proxy server to access the internet in order to retrieve the OpenStreetMap background images. The SAS Visual Analytics print process attempts to make an internal connection back to the SAS Visual Analytics server to retrieve proxy information. In some cases, the URL that the print services uses to reconnect to the SAS Visual Analytics server might not be resolvable. 

To workaround this issue, you can override the URL that the print service uses by following these steps:

1. Log on to SAS Environment Manager as an Administrator
2. Navigate to Configuration ► All Services ► Report Renderer Service.
3. Edit the sas.reportrenderer.properties section.
4. Under supplementalProperties, click the Add Property button.
5. Add the following property:
   
   Name: baseUrl
   Value:  <The URL in <protocol>://<host>:<port> format for internal communications>. For example, http://my.viya.server:​​​​​​​7980
    
6. Click OK.
7. Allow 30 seconds for the Report Renderer service to register the new property.

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