SAS Enterprise Case Management provides a bulk load command line utility to index data for faster Solr searching. When your environment is configured to use Secure Socket Layer (SSL), you might see a fatal error when you run the script. You might see an error similar to the following:

To work around the problem, follow the steps below:

1. Locate the script on your server in the directory shown below.

   • In Microsoft Windows environments:

     SASHome\SASEnterpriseCaseManagementMidTier\6.3\deploy\sample\Solr\bulkLoadUtility\bulkLoadUtility.bat

   • In Linux environments:

     SASHome/SASEnterpriseCaseManagementMidTier/6.3/deploy/sample/Solr/bulkLoadUtility/bulkLoadUtility.sh

2. Make a backup copy of the script.
3. Make the following change to the script.
   • Find the following property:
     • -Djava.ext.dirs=WEB-INF/lib
   • Replace that property with the property below:
     • -classpath WEB-INF/lib/*

For more information about the bulk load command line utility, see chapter 7 of SAS Enterprise Case Management 6.3 Administrator's Guide, Second Edition.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Enterprise Case Management 6.3_M1 is available at: