Problem Note 61000: Export definitions for email broadcasts might not be displayed in SAS® Customer Intelligence Studio
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Export definitions for email broadcasts might not be visible in SAS Customer Intelligence Studio. The problem occurs when you log on to SAS Customer Intelligence Studio with a user ID that does not exactly match the external user account name on the Accounts tab of a user that is defined in SAS® Management Console.
Example:
- You define a user called sasdemo in SAS Management Console and on the Accounts tab, you define the user ID as WIN\sasdemo.
- You then log on to SAS Customer Intelligence Studio as SASDEMO instead of sasdemo.
If you then create a new email broadcast and open the Recipient List page, you might not see the expected list of export definitions, as shown here:
To avoid the problem, make sure that the two user IDs match exactly.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | Microsoft® Windows® for x64 | 6.5 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 6.5 | 9.4 TS1M3 | ||||
| 64-bit Enabled Solaris | 6.5 | 9.4 TS1M3 | ||||
| HP-UX IPF | 6.5 | 9.4 TS1M3 | ||||
| Linux for x64 | 6.5 | 9.4 TS1M3 | ||||
| Solaris for x64 | 6.5 | 9.4 TS1M3 | ||||
A fix for this issue for SAS Digital Marketing 6.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Z69.html#61000A fix for this issue for SAS Digital Marketing 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U55.html#61000| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2017-09-01 08:26:01 |
| Date Created: | 2017-08-31 11:52:55 |