Problem Note 60326: SAS® Enterprise Miner™ fails to launch (via Java Web Start) and an "Unable to launch the application" Application Error dialog box is displayed
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When you launch SAS Enterprise Miner via Java Web Start using Java 8 version 131 (Java Runtime Environment 1.8.0_131) or later, the following error is displayed:
If you click Details in the dialog box, then an additional error is displayed:
For a list of recommended Java 8 versions to avoid errors such as this, you can refer to the table in the following SAS Note:
SAS KB0036309: "Recommended Java 8 versions for SAS® Enterprise Miner™ via Java Web Start".
Note: This problem has also been reported for Java versions 1.7.0_131 and 1.7.0_141.
For other problems with Java 8 versions, see the following SAS Notes:
- SAS Note 59809: "SAS® Enterprise Miner(tm) and SAS® Forecast Studio via Java Web Start display an 'Unable to launch the application ...' error during launch"
- SAS Note 57635: "Launching SAS® Enterprise Miner(tm) via Java Web Start gives a 'Failed to validate certificate ... The application will not be executed ...' error"
Click the Hot Fix tab in this note to access the hot fix for this issue.
Note: If you have SAS® Text Miner deployed in your environment, then you also need to apply the SAS Text Miner hot fix from the Hot Fix tab.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Miner | Microsoft® Windows® for x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 |
| Microsoft Windows 8 Enterprise 32-bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Enterprise x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Pro 32-bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Pro x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Enterprise x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Pro 32-bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Pro x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 10 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 R2 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 for x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 Datacenter | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 R2 Std | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 Std | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Enterprise 32 bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Enterprise x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Home Premium 32 bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Home Premium x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Professional 32 bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Professional x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Ultimate 32 bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Ultimate x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| SAS System | SAS OnDemand for Academics: Enterprise Miner | Microsoft® Windows® for x64 | 13.2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Enterprise 32-bit | 13.2 | 9.4 TS1M2 | ||||
| Microsoft Windows 8 Enterprise x64 | 13.2 | 9.4 TS1M2 | ||||
| Microsoft Windows 8 Pro 32-bit | 13.2 | 9.4 TS1M2 | ||||
| Microsoft Windows 8 Pro x64 | 13.2 | 9.4 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 13.2 | 9.4 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 13.2 | 9.4 TS1M2 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 13.2 | 9.4 TS1M2 | ||||
| Microsoft Windows 8.1 Pro x64 | 13.2 | 9.4 TS1M2 | ||||
| Microsoft Windows 10 | 13.2 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2008 | 13.2 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2008 R2 | 13.2 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2008 for x64 | 13.2 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 Datacenter | 13.2 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 13.2 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Std | 13.2 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 Std | 13.2 | 9.4 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 13.2 | 9.4 TS1M2 | ||||
| Windows 7 Enterprise x64 | 13.2 | 9.4 TS1M2 | ||||
| Windows 7 Home Premium 32 bit | 13.2 | 9.4 TS1M2 | ||||
| Windows 7 Home Premium x64 | 13.2 | 9.4 TS1M2 | ||||
| Windows 7 Professional 32 bit | 13.2 | 9.4 TS1M2 | ||||
| Windows 7 Professional x64 | 13.2 | 9.4 TS1M2 | ||||
| Windows 7 Ultimate 32 bit | 13.2 | 9.4 TS1M2 | ||||
| Windows 7 Ultimate x64 | 13.2 | 9.4 TS1M2 | ||||
A fix for this issue for SAS Enterprise Miner 14.2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/A9S.html#60326A fix for this issue for SAS Text Miner 14.2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/B1K.html#60326A fix for this issue for SAS Enterprise Miner 14.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/W52.html#60326A fix for this issue for SAS Text Miner 14.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/W69.html#60326| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2017-09-12 13:47:55 |
| Date Created: | 2017-04-20 09:36:49 |