Problem Note 60094: After you install SAS® Enterprise Guide® 7.12, errors occur and your system sporadically stops functioning
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After you upgrade to SAS Enterprise Guide 7.12, your system might sporadically stop functioning. The following stack trace error is returned:
at SAS.EnhancedEditor.Presentation.EditorView.GetPartiallyVisibleLineCount()
at SAS.EnhancedEditor.Presentation.EditorView.GetVisibleLines(IList`1 visibleLines)
at SAS.EnhancedEditor.Presentation.EditorPane`1.GetLineNumberForYCoord(Double yCoord)
at SAS.EnhancedEditor.Presentation.TextPane. GetClosestPositionForScreenCoordinates(Point point, Boolean bRectSel,
Boolean makePositionsBelowTextValid, TextPosition piOutputPos)
at SAS.EnhancedEditor.Presentation.TextPane. HandleCurrentMouseToolTipRangeTimerTick(Object sender, EventArgs e)
at System.Windows.Threading.DispatcherTimer.FireTick(Object unused)
Workaround
- From within SAS Enterprise Guide, select Program ► Editor Options.
- In the Enhanced Editor Options dialog box, click the Autocomplete tab.
- Deselect the Enable integrated syntax help option.
Fix
To fix this issue, install the latest SAS Enterprise Guide hotfix.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Guide | Windows 7 Ultimate x64 | 7.12 | 9.4 TS1M3 | ||
| Windows 7 Ultimate 32 bit | 7.12 | 9.4 TS1M3 | ||||
| Windows 7 Professional x64 | 7.12 | 9.4 TS1M3 | ||||
| Windows 7 Professional 32 bit | 7.12 | 9.4 TS1M3 | ||||
| Windows 7 Home Premium x64 | 7.12 | 9.4 TS1M3 | ||||
| Windows 7 Home Premium 32 bit | 7.12 | 9.4 TS1M3 | ||||
| Windows 7 Enterprise x64 | 7.12 | 9.4 TS1M3 | ||||
| Windows 7 Enterprise 32 bit | 7.12 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2012 Std | 7.12 | 7.15 | 9.4 TS1M3 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 R2 Std | 7.12 | 7.15 | 9.4 TS1M3 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 7.12 | 7.15 | 9.4 TS1M3 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 Datacenter | 7.12 | 7.15 | 9.4 TS1M3 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 for x64 | 7.12 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2008 R2 | 7.12 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2008 | 7.12 | 9.4 TS1M3 | ||||
| Microsoft Windows 10 | 7.12 | 7.15 | 9.4 TS1M3 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Pro x64 | 7.12 | 9.4 TS1M3 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 7.12 | 9.4 TS1M3 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 7.12 | 9.4 TS1M3 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 7.12 | 9.4 TS1M3 | ||||
| Microsoft Windows 8 Pro x64 | 7.12 | 9.4 TS1M3 | ||||
| Microsoft Windows 8 Pro 32-bit | 7.12 | 9.4 TS1M3 | ||||
| Microsoft Windows 8 Enterprise x64 | 7.12 | 9.4 TS1M3 | ||||
| Microsoft Windows 8 Enterprise 32-bit | 7.12 | 9.4 TS1M3 | ||||
| Microsoft® Windows® for x64 | 7.12 | 9.4 TS1M3 | ||||
A fix for this issue for SAS Enterprise Guide 7.13 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/A3V.html#60094| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2017-11-06 14:54:33 |
| Date Created: | 2017-03-07 11:32:37 |