Problem Note 60055: SAS® Enterprise Case Management creates multiple cases when you click the New Case button repeatedly
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When you click the New Case button repeatedly on the My Alerts screen in SAS Enterprise Case Management, multiple cases might be created. Only one of the new cases is associated with the selected alert.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 6.3 | 9.4 TS1M2 | ||
| 64-bit Enabled AIX | 6.3 | 9.4 TS1M2 | ||||
| 64-bit Enabled Solaris | 6.3 | 9.4 TS1M2 | ||||
| Linux for x64 | 6.3 | 9.4 TS1M2 | ||||
A fix for this issue for SAS Enterprise Case Management 6.3_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/B1Y.html#60055A fix for this issue for SAS Enterprise Case Management 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/T72.html#60055| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2017-03-22 15:03:36 |
| Date Created: | 2017-02-28 10:59:49 |