58987 - You receive an error when SAS® Marketing Automation integration web services are requested

Problem Note 58987: You receive an error when SAS® Marketing Automation integration web services are requested

You receive the following error message after you request any of the SAS Marketing Automation integration web services:

NullPointerException

This problem occurs because integration web services are not deployed correctly after you complete a new SAS Marketing Automation 6.5 installation or after you complete an upgrade to SAS Marketing Automation 6.5 from a previous release.

To obtain a workaround for this issue for SAS Marketing Automation 6.5, contact SAS Technical Support.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Marketing Automation	Microsoft® Windows® for x64	6.5		9.4 TS1M3
		64-bit Enabled AIX	6.5		9.4 TS1M3
		64-bit Enabled Solaris	6.5		9.4 TS1M3
		HP-UX IPF	6.5		9.4 TS1M3
		Linux for x64	6.5		9.4 TS1M3
		Solaris for x64	6.5		9.4 TS1M3

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for this issue for SAS Marketing Automation 6.5 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/Z77.html#58987

Type:	Problem Note
Priority:	high

Date Modified:	2020-02-25 13:38:54
Date Created:	2016-09-15 12:46:32