Problem Note 58819: The Teradata database stops responding when you concurrently publish multiple SAS® Customer Intelligence campaigns to the Common Data Model
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When you concurrently publish multiple SAS Customer Intelligence campaigns to the Common Data Model, the campaigns might stop responding when the underlying database is Teradata. This issue might occur when the campaigns contain multiple dynamic treatments.
There are no errors reported in the SASCustIntelCore6.x or the SAS® Stored Process Server logs. However, new log records might not be written to the log files for a longer-than-normal period of time (more than one hour).
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Solaris for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 |
| Linux for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft® Windows® for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#58819A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#58819| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2017-06-02 09:55:35 |
| Date Created: | 2016-08-19 08:46:15 |