In SAS Customer Intelligence Studio, numeric custom details are truncated when the regional number format contains blanks. You might encounter this issue when you perform the following steps:

1. Log onto SAS Customer Intelligence Studio.
2. Select File ► Preferences ► Global Preferences and change your locale preference (for example, you change to French - France).
   
3. Create a simple campaign, communication, or treatment custom detail of type NUMERIC.
4. Use this campaign, communication, or treatment custom detail in a simple campaign and enter 123456789 as a value.
5. As soon you press Enter, the value is truncated to 789.

Note: This same problem happens when you use a Process node in the Custom Diagram tool. For example, if you enter a value such as 10,000 and you re-open the node, the value is truncated to 0.

This truncation problem happens only when the regional number format contains blanks:

As a workaround, change the SAS Customer Intelligence Studio locale preference to any locale that does not use blanks in the number format (for example, English - United States).

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.4 is available at:

A fix for this issue for SAS Marketing Automation 6.3 is available at: