When you import metadata users into a SAS 9.4 Metadata Server that is clustered, the process might take several hours to complete.

The problem occurs when the authorization cache on a particular slave node has already been populated from previous calls to that slave node. The population of the authorization cache occurs as a part of normal metadata server operation and, in general, provides performance improvements.

However, when you encounter this problem, the presence of entries in the authorization cache results in additional processing when the slave node attempts to process the metadata user bulk load updates. The metadata server log files do not log any messages or errors while the processing is taking place. The only symptom you experience is that the user bulk load program takes several hours to complete.

Click the Hot Fix tab in this note to access the hot fix for this issue.

For more information about the user bulk load process, see this documentation on the User Import Macros that are available in SAS^® software.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Metadata Server	Microsoft® Windows® for x64	9.4_M2		9.4 TS1M2
		Microsoft Windows 8 Enterprise 32-bit	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Microsoft Windows 8 Enterprise x64	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Microsoft Windows 8 Pro 32-bit	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Microsoft Windows 8 Pro x64	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Microsoft Windows 8.1 Enterprise 32-bit	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Microsoft Windows 8.1 Enterprise x64	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Microsoft Windows 8.1 Pro	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Microsoft Windows 8.1 Pro 32-bit	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Microsoft Windows 10	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Microsoft Windows Server 2008	9.4_M2		9.4 TS1M2
		Microsoft Windows Server 2008 R2	9.4_M2		9.4 TS1M2
		Microsoft Windows Server 2008 for x64	9.4_M2		9.4 TS1M2
		Microsoft Windows Server 2012 Datacenter	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Microsoft Windows Server 2012 R2 Datacenter	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Microsoft Windows Server 2012 R2 Std	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Microsoft Windows Server 2012 Std	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Windows 7 Enterprise 32 bit	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Windows 7 Enterprise x64	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Windows 7 Home Premium 32 bit	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Windows 7 Home Premium x64	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Windows 7 Professional 32 bit	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Windows 7 Professional x64	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Windows 7 Ultimate 32 bit	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Windows 7 Ultimate x64	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		64-bit Enabled AIX	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		64-bit Enabled Solaris	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		HP-UX IPF	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Linux for x64	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4
		Solaris for x64	9.4_M2	9.4_M4	9.4 TS1M2	9.4 TS1M4

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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A fix for this issue for Base SAS 9.4_M3 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/V01.html#57367

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A fix for this issue for Base SAS 9.4_M2 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/R19.html#57367

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A fix for this issue for Base SAS 9.4_M1 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/M88.html#57367

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Importing users into metadata on a SAS 9.4 Metadata Server cluster might take several hours to complete.

Type:	Problem Note
Priority:	medium

Date Modified:	2016-10-19 11:44:22
Date Created:	2016-01-06 14:22:54