Problem Note 55355: The Custom Details tab is missing when you add a migrated communication definition that has custom details to a communication node
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In SAS® Marketing Automation, when a migrated communication definition with custom detail is added to a Communication node, you might not see the Custom Details tab. However, the tab appears when you do the following:
- You close the Communication node by clicking the OK button.
- Then, you reopen the node.
This problem is caused by an issue in the migration code for the communication definitions.
To work around the problem, make any modification to the definition and resave it.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 |
| Microsoft Windows 8 Enterprise 32-bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro 32-bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 R2 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Datacenter | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Std | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Std | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Enterprise 32 bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Enterprise x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Home Premium 32 bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Home Premium x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Professional 32 bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Professional x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Ultimate 32 bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Ultimate x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Linux for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Solaris for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#55355A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#55355| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2015-05-14 15:08:50 |
| Date Created: | 2015-03-11 12:32:41 |