Problem Note 55325: Executing more than one communication in SAS® Customer Intelligence might fail with a java.util.ConcurrentModificationException
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Scheduling more than one communication sequentially in SAS Customer Intelligence within the same campaign might fail with a java.util.ConcurrentModificationException.
The following warning message occurs in the SASCustIntelCore.log:
2014-10-29 14:03:04,258 WARN [d9661ad78128d1bd:30250039:1495b008f15:5cc6] [campaign] [d9661ad78128d1bd:ae3874d:1495bd6b766:-67d7] Campaignxxxx generated an exception while being saved, restoring 'modified' state
java.util.ConcurrentModificationException
at java.util.AbstractList$Itr.checkForComodification(AbstractList.java:372)
at java.util.AbstractList$Itr.next(AbstractList.java:343)
at EDU.oswego.cs.dl.util.concurrent.SyncCollection$SyncCollectionIterator.next(SyncCollection.java:483)
at com.sas.services.information.InformationService.metadataChange(InformationService.java:4189)
at com.sas.services.information.InformationServiceProxy.metadataChange(InformationServiceProxy.java:1888)
at com.sas.services.information.DAVRepository.updateEntity(DAVRepository.java:2702)
at com.sas.services.information.metadata.dav.DAVEntity.commitUpdates(DAVEntity.java:558)
at com.sas.services.information.metadata.dav.DAVEntity.update(DAVEntity.java:570)
at com.sas.services.information.metadata.Metadata.update(Metadata.java:1015)
at com.sas.analytics.crm.persistence.objects.IODavUtil.persistByteArraytoDav(IODavUtil.java:124)
at com.sas.analytics.crm.persistence.objects.IODavUtil.persistByteArraytoDav(IODavUtil.java:115)
at com.sas.analytics.crm.persistence.objects.IODavUtil.persistMAPOtoDav(IODavUtil.java:161)
at com.sas.analytics.crm.persistence.objects.MAPO.save(MAPO.java:189)
at com.sas.analytics.crm.persistence.metadata.MASmartObjectIO.updateDavContent(MASmartObjectIO.java:1004)
at com.sas.analytics.crm.persistence.metadata.MAFlowIO.updateDavContent(MAFlowIO.java:382)
at com.sas.analytics.crm.persistence.metadata.MASmartObjectIO.saveObject(MASmartObjectIO.java:230)
at com.sas.analytics.crm.persistence.metadata.MAFlowIO.saveObject(MAFlowIO.java:1649)
at com.sas.analytics.crm.persistencemanagers.MAPersistenceManager.saveObject(MAPersistenceManager.java:372)
at com.sas.analytics.crm.cm.Campaign.doSaveCampaign(Campaign.java:2735)
at com.sas.analytics.crm.cm.Campaign.saveCampaign(Campaign.java:1592)
at com.sas.analytics.crm.cm.Campaign.saveCampaign(Campaign.java:1576)
at com.sas.analytics.crm.cm.Campaign.saveCampaign(Campaign.java:1559)
at com.sas.analytics.crm.cm.Campaign.publishForExecution(Campaign.java:2232)
at com.sas.analytics.crm.cm.Campaign.executeCommunication(Campaign.java:1241)
at com.sas.analytics.crm.cm.Campaign.executeCommunication(Campaign.java:1191)
at com.sas.analytics.crm.flow.ForkCampCommExecution.run(ForkCampCommExecution.java:90)
at com.sas.analytics.crm.security.SecurityExecutorServiceImpl$WrappedRunnable.run(SecurityExecutorServiceImpl.java:61)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:662
When you execute the communications manually after the error message was detected, the communications will complete successfully.
The exception is intermittent.
To work around this problem, schedule the communications sequentially, with one minute between each execution.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for x64 | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 |
| Microsoft Windows 8 Enterprise 32-bit | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro 32-bit | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Std | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Enterprise 32 bit | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Enterprise x64 | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Home Premium 32 bit | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Home Premium x64 | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Professional 32 bit | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Professional x64 | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Ultimate 32 bit | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Ultimate x64 | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Linux for x64 | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Solaris for x64 | 6.1_M1 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
A fix for this issue for SAS Marketing Automation 6.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Z77.html#55325A fix for this issue for SAS Middle Tier 9.4_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R75.html#55325A fix for this issue for SAS Middle Tier 9.4_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M92.html#55325| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-03-09 12:00:49 |
| Date Created: | 2015-03-05 11:01:02 |