Installation Note 52114: SAS® Forecast Server 12.3 and SAS® Time Series Studio 12.3 fail to upgrade to the first maintenance release on the middle tier
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At Stage 1: Apply Update in a SAS® Deployment Wizard configuration on the middle-tier server, SAS Forecast Server 12.3 and SAS Time Series Studio 12.3 fail to update to the first maintenance release for the middle tier. When that happens, the following messages appear in the log:
The log contains the following errors:
echo] SAS Time Series Studio Mid-Tier is not at the version required for this order so it is being updated at 2014-01-14-15.58.45
[echo] |From Version = 12.3_M1
[echo] |To Version = 13.1
[echo] +-------------------------------------------------------------------------------------+
[echo] *** TSS Update In Place Path... ***
[echo] *** Update-in-place TSS from 12.3_M1 to 13.1
Property "status.failed.to.migrate" has not been set
[echo] SAS Forecast Server Mid-Tier is not at the version required for this order so it is being updated at 2014-01-14-15.09.36
[echo] |From Version = 12.3_M1
[echo] |To Version = 13.1
[echo] +-------------------------------------------------------------------------------------+
[echo] *** FS Update In Place Path... ***
[echo] *** Update-in-place FS from 12.3_M1 to 13.1
Property "status.failed.to.migrate" has not been set
Click the Hot Fix tab in this note to access the hot fix for this issue.
By applying the hot fix, you can resolve the problem in either a migration or an update-in-place situation. Steps for both situations follow below. Choose the set of steps that apply to your situation.
Migration:
- Run the SAS Deployment Wizard and select Install SAS Software only.
- Back up the forecastsvr_config.xml file that resides in SASHOME\SASForecastServerMidTier\13.1\Config\. Rename the backed up file ( for example, forecastsvr_config.orig.xml).
- Back up the tsxmid_config.xml file that resides in SASHOME\SASTimeSeriesStudioMidTier\13.1\Config\. Rename the backed up file ( for example, tsxmid_config.orig.xml).
- Launch the SAS® Deployment Manager and install the hot fixes that are available on the Hot Fix tab.
- Run the SAS Deployment Wizard again. This time, select Configure SAS Software only. Then perform the migration as usual.
Update in Place:
- Apply the hot fixes that are listed on the Hot Fix tab in this note.
- Run the SAS Deployment Wizard. The deployment wizard installs and starts the configuration process.
- At a certain point, the wizard prompts you for a metadata password. Before you enter the password and continue the deployment, do the following:
- Back up the forecastsvr_config.xml file that resides in SASHOME\SASForecastServerMidTier\13.1\Config\. Rename the backed up file ( for example, forecastsvr_config.orig.xml).
- Back up the tsxmid_config.xml file that resides in SASHOME\SASTimeSeriesStudioMidTier\13.1\Config\. Rename the backed up file ( for example, tsxmid_config.orig.xml).
- Launch the SAS® Deployment Manager and install the hot fixes that are available on the Hot Fix tab.
- Enter the metadata password and continue the process. Then perform the rest of update-in-place process, as usual.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Forecast Server | Microsoft Windows 8.1 Enterprise x64 | 13.1 | 9.4 TS1M1 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 13.1 | 9.4 TS1M1 | ||||
| Microsoft Windows 8 Pro x64 | 13.1 | 9.4 TS1M1 | ||||
| Microsoft Windows 8 Pro 32-bit | 13.1 | 9.4 TS1M1 | ||||
| Microsoft Windows 8 Enterprise x64 | 13.1 | 9.4 TS1M1 | ||||
| Microsoft Windows 8 Enterprise 32-bit | 13.1 | 9.4 TS1M1 | ||||
| Microsoft® Windows® for x64 | 13.1 | 9.4 TS1M1 | ||||
| Microsoft Windows 8.1 Pro | 13.1 | 9.4 TS1M1 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 13.1 | 9.4 TS1M1 | ||||
| Microsoft Windows Server 2008 | 13.1 | 9.4 TS1M1 | ||||
| Microsoft Windows Server 2008 R2 | 13.1 | 9.4 TS1M1 | ||||
| Microsoft Windows Server 2008 for x64 | 13.1 | 9.4 TS1M1 | ||||
| Microsoft Windows Server 2012 Datacenter | 13.1 | 9.4 TS1M1 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 13.1 | 9.4 TS1M1 | ||||
| Microsoft Windows Server 2012 R2 Std | 13.1 | 9.4 TS1M1 | ||||
| Microsoft Windows Server 2012 Std | 13.1 | 9.4 TS1M1 | ||||
| Windows 7 Enterprise 32 bit | 13.1 | 9.4 TS1M1 | ||||
| Windows 7 Enterprise x64 | 13.1 | 9.4 TS1M1 | ||||
| Windows 7 Home Premium 32 bit | 13.1 | 9.4 TS1M1 | ||||
| Windows 7 Home Premium x64 | 13.1 | 9.4 TS1M1 | ||||
| Windows 7 Professional 32 bit | 13.1 | 9.4 TS1M1 | ||||
| Windows 7 Professional x64 | 13.1 | 9.4 TS1M1 | ||||
| Windows 7 Ultimate 32 bit | 13.1 | 9.4 TS1M1 | ||||
| Windows 7 Ultimate x64 | 13.1 | 9.4 TS1M1 | ||||
| 64-bit Enabled AIX | 13.1 | 9.4 TS1M1 | ||||
| 64-bit Enabled Solaris | 13.1 | 9.4 TS1M1 | ||||
| HP-UX IPF | 13.1 | 9.4 TS1M1 | ||||
| Linux for x64 | 13.1 | 9.4 TS1M1 | ||||
| Solaris for x64 | 13.1 | 9.4 TS1M1 | ||||
A fix for this issue for SAS Forecast Server 13.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/N01.html#52114A fix for this issue for SAS Time Series Studio 13.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/N03.html#52114| Type: | Installation Note |
| Priority: | high |
| Date Modified: | 2014-02-19 13:17:17 |
| Date Created: | 2014-01-17 10:15:34 |