Problem Note 47371: Rebuilding the SAS® Strategy Management web application results in missing images
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If you follow the instructions in the "Rebuild Web Applications" section of the SAS® 9.3 Intelligence Platform Middle-Tier Administration Guide to rebuild the SAS Strategy Management 5.3 web application, you might find custom images are no longer available when using SAS Strategy Management Builder.
If the SAS Strategy Management 5.3 web application was rebuilt and images are missing, you can upload them again using SAS Strategy Management (for example, select Shapes ► New ► Image in the Diagram Editor).
You can also follow these steps before rebuilding the SAS Strategy Management 5.3 web application to preserve custom images, so they will still be available after the web application has been rebuilt.
Note, these steps assume a standard installation and configuration. You should modify the folder paths accordingly if your configuration is different.
- Access the appropriate folder based on your web application server and copy
the customer folder to the desktop or a location of your
choice. This folder is replaced in Step 2.
WebLogic, WebSphere:
SAS-configuration-directory\Web\Common\SASServer3\SASStrategyManagement5.3\CustomContent\wars\sas.strategymanagement\images
JBoss:
SAS-configuration-directory\Web\Common\SASServer11\SASStrategyManagement5.3\CustomContent\wars\sas.strategymanagement\images
- Access the appropriate folder based on your web application server and copy
the customer folder that resides at this location:
WebLogic, WebSphere:
SAS-configuration-directory\Web\Staging\exploded\sas.strategymanagement5.3.ear\sas.strategymanagement.war\images
JBoss:
JBoss-root-directory\server\SASServer11\deploy_sas\sas.strategymanagement5.3.ear\sas.strategymanagement.war\images
- Copy the customer folder to
this location:
WebLogic, WebSphere:
SAS-configuration-directory\Web\Common\SASServer3\SASStrategyManagement5.3\CustomContent\wars\sas.strategymanagement\images
JBoss:
SAS-configuration-directory\Web\Common\SASServer11\SASStrategyManagement5.3\CustomContent\wars\sas.strategymanagement\images
- IMPORTANT: Close the windows in Steps 1 and 2.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Strategy Management | Microsoft® Windows® for x64 | 5.3 | 5.4 | 9.3 TS1M0 | |
| 64-bit Enabled AIX | 5.3 | 5.4 | 9.3 TS1M0 | |||
| 64-bit Enabled Solaris | 5.3 | 5.4 | 9.3 TS1M0 | |||
| Linux for x64 | 5.3 | 5.4 | 9.3 TS1M0 | |||
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2012-10-04 14:04:15 |
| Date Created: | 2012-08-29 15:12:17 |