Problem Note 46038: An "item edited by another user" error message appears when editing a risk rating from within an assessment
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In SAS® Enterprise GRC, when editing an assessment, you might have a list of risk ratings that you can select to edit. When you select a risk rating for editing, you might be presented with one of the following error messages:
There was an error interacting with the database. This item is being edited by another user. This item has been deleted and cannot be displayed.
To avoid this problem, exit and completely save your assessment, re-edit the assessment, and try again.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise GRC | Microsoft® Windows® for x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Datacenter Edition | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows XP Professional | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Enterprise 32 bit | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Enterprise x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Home Premium 32 bit | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Home Premium x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Professional 32 bit | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Professional x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Ultimate 32 bit | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Ultimate x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows Vista | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows Vista for x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| 64-bit Enabled AIX | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| 64-bit Enabled Solaris | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| HP-UX IPF | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Linux for x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Solaris for x64 | 4.2 | 5.1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
A fix for this issue for SAS Enterprise GRC 4.2 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D41.html#46038| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-03-23 14:20:41 |
| Date Created: | 2012-03-15 16:27:27 |