Problem Note 44597: A NullPointerException might occur when opening Tools->Lookup Values
 |  |  |  |  |
The Lookup Values tool, available in the rich client from Tools->Lookup Values, might have a NullpointerExecption with a stack trace beginning with the following:
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
java.lang.NullPointerException
at
com.sas.analytics.mfg.warranty.coreapi.util.client.HashTree.getParent(HashTree.j
ava:311)
at
com.sas.analytics.mfg.warranty.coreapi.util.client.HashTree.add(HashTree.java:11
6)
at
com.sas.analytics.mfg.warranty.app.command.RefreshLookupTableSourcesCommand.crea
teTreeNodeNew(RefreshLookupTableSourcesCommand.java:190)
at
com.sas.analytics.mfg.warranty.app.command.RefreshLookupTableSourcesCommand.crea
teTreeNodeNew(RefreshLookupTableSourcesCommand.java:202)
After dismissing the popup dialog box, a blank screen appears without any lookup values. The problem occurs because the lookup table tree is not built correctly when there are multiple data types.
No workaround is possible.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Warranty Analysis | Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| 64-bit Enabled AIX | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| 64-bit Enabled Solaris | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| HP-UX IPF | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Linux for x64 | 4.3 | 4.31 | 9.2 TS2M3 | 9.3 TS1M0 | ||
A fix for this issue for SAS Warranty Analysis 4.31 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/G77.html#44597A fix for this issue for SAS Warranty Analysis 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D64.html#44597| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2011-11-11 09:47:38 |
| Date Created: | 2011-10-10 09:48:13 |