Problem Note 44130: Clicking on the bars in a SAS® Customer Intelligence bar chart report in SAS® Web Report Studio returns "The website cannot display the page..."
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Some SAS Customer Intelligence products create bar chart reports that you can view in SAS Web Report Studio. When your Web application server is IBM WebSphere, SAS Web Report Studio returns the following error if you right-click on a bar in one of these reports:
The website cannot display the page Most likely causes: The website is under maintenance The website has a programming error
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | Solaris for x64 | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 |
| Linux for x64 | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| HP-UX IPF | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| 64-bit Enabled Solaris | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| 64-bit Enabled AIX | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows Vista for x64 | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows Vista | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Ultimate x64 | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Ultimate 32 bit | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Enterprise x64 | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Enterprise 32 bit | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows XP Professional | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft® Windows® for x64 | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| z/OS | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Professional x64 | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Professional 32 bit | 4.3 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
A fix for this issue for SAS Web Report Studio 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D26.html#44130A fix for this issue for SAS Web Report Studio 4.31 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/F07.html#44130| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-02-17 06:37:13 |
| Date Created: | 2011-08-26 15:50:57 |