Problem Note 42153: SAS® Web Report Studio 4.2 cannot distribute reports via e-mail
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The SMTP e-mail server that SAS Web Report Studio 4.2 uses requires authentication. However, SAS Web Report Studio 4.2 does not support SMTP authentication. As a result, if you try to distribute a report via e-mail, the following error occurs and the report is not distributed:
ERROR [] com.sas.report.output.management - Error publishing to email. com.sas.report.output.management.OutputManagementException: Unable to send e-mail. [ com.sas.services.TransportException: Error encountered sending the alert notification. [ com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.1 Client was not authenticated
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | Microsoft Windows Server 2003 Datacenter Edition | 4.2 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Enterprise Edition | 4.2 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.2 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 4.2 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 | 4.2 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 4.2 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows XP Professional | 4.2 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| 64-bit Enabled AIX | 4.2 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| 64-bit Enabled Solaris | 4.2 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| HP-UX IPF | 4.2 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Linux for x64 | 4.2 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Solaris for x64 | 4.2 | 4.31_M1 | 9.2 TS2M3 | 9.3 TS1M0 | ||
A fix for this issue for SAS Web Report Studio 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D26.html#42153A fix for this issue for SAS Web Report Viewer 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D27.html#42153| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2011-10-20 08:54:50 |
| Date Created: | 2011-01-21 13:58:06 |