Problem Note 40587: Error retrieving results when getting values for some prompts in SAS® Enterprise Guide®
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When getting values for some prompts in SAS Enterprise Guide, users might encounter the following error:
There was an error when retrieving results and it is likely that the list is incomplete.
This error can occur when the prompt is defined as User selects values from a Static List and Multiple Values is chosen for the Number of values. For such a prompt, when a user clicks on Get Values, browses for the data set to use, and selects a variable with an invalid character in the name (such as /), the error occurs.
The only workaround is to change the variable name and remove the invalid character before using it in the prompt.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Guide | Microsoft Windows Server 2003 Standard Edition | 4.2 | 5.1 | 9.2 TS2M0 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Enterprise Edition | 4.2 | 5.1 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.2 | 5.1 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft® Windows® for x64 | 4.2 | 5.1 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 4.2 | 5.1 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 4.2 | 5.1 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows XP Professional | 4.2 | 5.1 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Windows Vista | 4.2 | 5.1 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Windows Vista for x64 | 4.2 | 5.1 | 9.2 TS2M0 | 9.3 TS1M0 | ||
A fix for this issue for SAS Enterprise Guide 4.305 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/C44.html#40587A fix for this issue for SAS Add-in for Microsoft Office 4.305 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/C46.html#40587A fix for this issue for SAS Enterprise Guide 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D18.html#40587A fix for this issue for SAS Add-in for Microsoft Office 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D19.html#40587| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2010-08-26 15:38:45 |
| Date Created: | 2010-08-13 11:10:49 |