SAS Uninstall Wizard

1. Introduction
2. Downloading the SAS Uninstall Wizard
3. Preparing to Run the SAS Uninstall Wizard
4. Running the SAS Uninstall Wizard
5. Verifying That the SAS Products Were Removed
6. Using the SAS Uninstall Wizard Options
7. Using Advanced Options
8. Troubleshooting Java Error Message
9. Resolving Windows 7 Error Message
10. Analyzing SAS Files to Assist with Troubleshooting
11. Products Not Removed by the SAS Uninstall Wizard

1. Introduction

   The SAS Uninstall Wizard is a tool that removes all SAS 9.2 products from Windows operating environments. It is not a requirement that you use the SAS Uninstall Wizard to uninstall SAS 9.2. The Add/Remove Programs feature built into Windows can be used to uninstall SAS 9.2. The SAS Uninstall Wizard provides an alternative to having to manually remove each product by using the Add or Remove Programs tool under Windows as well as advanced features for uninstalling SAS 9.2 quietly.

   The SAS Uninstall Wizard displays a list of all currently installed SAS 9.2 products on your computer. The wizard then prompts you to confirm that you want to remove all the products in the list. To selectively choose which SAS products to remove, you must use the Advanced Options. The SAS Uninstall Wizard does not remove Windows services. If you have a planned SAS deployment, see the section "Managing Your SAS Deployment," in the SAS 9.2 Intelligence Platform: Installation and Configuration Guide. A planned deployment must be unconfigured before you remove SAS 9.2 products.

2. Downloading the SAS Uninstall Wizard

   Click the Downloads tab above to download the SAS Uninstall Wizard (SASUninstallWizard.zip). Extract the .zip file directly to the root of C:\ on your local computer. Your SAS Uninstall Wizard files should reside at C:\SUW.

3. Preparing to Run the SAS Uninstall Wizard

   On the computer from which you are removing the SAS 9.2 products:

   • You need to know your SASHOME directory. The default path is C:\Program Files\SAS.
   • You must be logged in as an Administrator.

4. Running the SAS Uninstall Wizard

   1. Open a command prompt: Select Start ► Program Files ► Accessories ► Command Prompt.
   2. Navigate to the location where you saved the SAS Uninstall Wizard (for example, C:\SUW). You must run the SUW command in the directory where the SUW files reside
   3. To invoke the SAS Uninstall Wizard, type the following at the command prompt:
      java -cp .\sas.tools.suw.jar;.\sas.tools.deploymntreg.jar;.\sas.tools.deployjni.jar;.\sas.tools.viewregistry.jar;.\log4j.jar com.sas.tools.suw.SUW -v
   Note: You cannot copy and paste this command directly into the command window. Paste the command into a text editor and then recopy it from the text editor and paste it into the command window.
   4. Press ENTER.
   5. A list of SAS products that are installed on your computer is displayed. The wizard removes all of the products in this list:
      
   6. If you want to remove all of the SAS products in this list, click Yes.
      Note: If you want to select which products to remove, see "Using Advanced Options," below.

   After you click Yes, the Command Prompt window appears

   
   7. A progress indicator dialog box appears and shows the progress of the wizard:
      
   8. A confirmation message appears in the SAS Uninstall Wizard after the wizard is finished:
      
   9. The Command Prompt window shows the following message:

      

   10. Click OK in the SAS Uninstall Wizard processing completed confirmation window. The command line in the Command Prompt window returns to the SAS Uninstall Wizard directory:

       

   11. All SAS 9.2 products have been removed from your computer.

5. Verifying That the SAS Products Were Removed

   To verify that the SAS products were removed, perform one of the following:

   • Open the Add or Remove Programs tool under Windows to see whether any SAS 9.2 products are listed.
   • View the SAS Uninstall Wizard log, SUW_datetime.log, located in C:\SUW.
   • Run the SAS Uninstall Wizard again. The wizard displays a list of SAS 9.2 products that are on your computer. The list should not contain any SAS 9.2 products if you removed all of them.

6. Using the SAS Uninstall Wizard Options

   The following options are available for use with the SAS Uninstall Wizard:

   • -sashome
     This option specifies the root directory for SASHOME. If you do not specify the -sashome option, the directory is created at C:\Program Files\SAS by default. If your SASHOME directory is different from C:\Program Files\SAS, then you must use -sashome option to specify the location of the SASHOME directory.
   • -log
     This option can be used to specify the explicit name and location for the log file of the SAS Uninstall Wizard. By default, the SAS Uninstall Wizard log is saved in the home directory of the SAS Uninstall Wizard (for example, C:\SUW).
   • -v
     This option enables verbose logging. Verbose logging can assist you in troubleshooting issues that you might encounter when you use the SAS Uninstall Wizard.
   • -noexecute
     This option allows the SAS Uninstall Wizard to run but not remove any products. In addition, the option creates the productsdate-time.txt file, which lists the SAS products that are installed on your computer.

7. Using Advanced Options

   The SAS Uninstall Wizard includes a few advanced options that can be used to quietly and selectively remove SAS software on a local or remote workstation. SAS supports the functionality of the SAS Uninstall Wizard but does not support third-party tools used to deploy uninstall packages.

   • -quiet
     This option prevents any user interaction when you run the SAS Uninstall Wizard. The -quiet option can be used to remove all SAS products on your computer without having to manually respond to any dialog box prompts. The option can also be used with the -only productsdate-time.txt option to quietly remove the products that you select.
   • -removeSASHOME

     This option removes your SASHOME directory. Before you use this option, make sure that you want to delete your SASHOME directory. You do not want to use this option if:

     • You are using a modified productsdate-time.txt file to select the SAS products that you want to remove.
     • You have a SAS^® 9.1.3 installation that uses the same SASHOME directory that the SAS 9.2 installation uses.
     • You have another SAS 9.2 installation that uses the same SASHOME directory.
   • -only filename.txt

     This option enables you to select which SAS products you want to remove. When you run the SAS Uninstall Wizard, the productsdate-time.txt file is created in the SAS Uninstall Wizard home directory. This file contains a list of all the SAS products that are installed on your computer.

     If you want to produce this file, you can run the SAS Uninstall Wizard with the -noexecute option without actually removing any SAS products. Use the -only option followed by the file's name to remove the SAS products listed in that file. You can edit this file to select which SAS products you want to remove. Any product names that remain in the file are removed.

     For example, when you run the SAS Uninstall Wizard, your products file might contain the following product list:

     

     If you want to remove only SAS^® Management Console and SAS^® Deployment Tester - Client, then you have to manually remove the SAS^® Foundation and SAS^® Enterprise Guide^® entries from the file. The resulting file then appears as follows:

     

     Save the file. When you invoke the SAS Uninstall Wizard, use the -only option with your productsdate-time.txt file to remove only the products that are listed in the file.

     For example, at the command prompt, type:

     java -cp .\sas.tools.suw.jar;.\sas.tools.deploymntreg.jar;.\sas.tools.deployjni.jar;.
     \sas.tools.viewregistry.jar;.\log4j.jar com.sas.tools.suw.SUW -v -only 
     productsdate-time.txt

     To run the SAS Uninstall Wizard with the -only and -quiet options, type the following at the command prompt:

     java -cp .\sas.tools.suw.jar;.\sas.tools.deploymntreg.jar;.\sas.tools.deployjni.jar;.
     \sas.tools.viewregistry.jar;.\log4j.jar com.sas.tools.suw.SUW -v -only 
     productsdate-time.txt -quiet 

     Note: You can change the location and filename of the productsdate-time.txt file. However, when you invoke the SAS Uninstall Wizard, make sure that you reference the new file path and filename.

8. Troubleshooting Java Error Message

   When you invoke the SAS Uninstall Wizard, you might receive the following message:

   

   To resolve this issue, follow these steps:

   1. Navigate to C:\Program Files\SAS.
   2. Right-click sassw.config and select Open with.
   3. Select Notepad or another text editor.
   4. Note the path for the JREHOME directory.
   5. Open a command prompt and navigate to the SAS Uninstall Wizard directory (for example, C:\SUW).
   6. Invoke the SAS Uninstall Wizard with the JREHOME path included. For example:

      "C:\Program Files (x86)\Java\jre1.5.0_12\bin\java.exe" -cp 
      .\sas.tools.suw.jar;.\sas.tools.deploymntreg.jar;.\sas.tools.deployjni.jar;.
      \sas.tools.viewregistry.jar;.\log4j.jar com.sas.tools.suw.SUW -v

      When you invoke the SAS Uninstall Wizard, you might receive the following message:

      <<>>No SASHOME Environment Variable found. Defaulting to (C:\Program Files\SAS)
      <<>>SASHOME Environment Variable(C:\Program Files\SAS) OVERRIDDEN by -sashome option(C:\Program Files\SASS<)

      This message appears because you used the -sashome option to specify your SASHOME directory, but the path that you supplied for the directory is incorrect. Check the path of your SASHOME directory and correct it, if necessary. Re-invoke the SAS Uninstall Wizard.

      If you do not specify the -sashome option, the SAS Uninstall Wizard uses the following default location: C:\Program Files\SAS.

9. Resolving Windows 7 Error Message

In Windows 7, the following error message might appear in the Command Prompt window:

<<<WARNING>>> No SASHOME Environment variable found. Defaulting to
(C:\Program Files\SAS)
Log File >>SUW201009021537.log<<<
Written by SUW (v 1.5 Build 082301) - SAS Uninstall Wizard
*** Warning *** C:\Program Files\SAS\SASFoundation\9.2\sas.exe 
Currently locked.

Reason: C:\Program Files\SAS\SASFoundation\9.2\sas.exe 
(Access is denied)
*** Warning *** C:\Program Files\SAS\SASFoundation\9.2\sashost.dll
Currently locked.
Reason: C:\Program Files\SAS\SASFoundation\9.2\sashost.dll 
(Access is denied)
*** ERROR *** cannot Uninstall while SAS is running.

To resolve this issue, right-click cmd.exe, select Run as administrator, and then run the SAS Uninstall Wizard Syntax.

10. Analyzing SAS Files to Assist with Troubleshooting

The following SAS files can help you troubleshoot problems that you might encounter when you use the SAS Uninstall Wizard. If you contact SAS Technical Support about a problem with the SAS Uninstall Wizard, SAS Technical Support might request these files.

• SUW<datetime>.log (C:\SUW)
• products<datetime>.txt (if applicable, C:\SUW)
• batch files for individual products (C:\SUW)
• response files for individual products (C:\)
• version.dat (C:\SUW)

11. Products Not Removed by the SAS Uninstall Wizard

    The SAS Uninstall Wizard does not remove the following products:

    • SAS/IML^® Studio
    • SAS^® Add-In for Microsoft Office on Windows x64
    • SAS^® Rapid Predictive Modeler

    To uninstall the products listed above, please download the SUW_Supplemental tool referenced in SAS Note 46663: "Quiet uninstallation of the SAS^® Add-In for Microsoft Office, SAS/IML^® Studio, and SAS^® Rapid Predictive Modeler."

    Note: The SAS Uninstall Wizard does not remove any DataFlux^® products. Removing DataFlux products is beyond the scope of the SAS Uninstall Wizard.

Operating System and Release Information

SAS Uninstall Wizard Download Link:

ftp://ftp.sas.com/techsup/download/pc/SUW.zip