Problem Note 16675: Hot fix available to enable new enhancements and apply additional fixes
in IT Service Level Management (ITSLM) 2.1
A required Technical Support hot fix is available for SAS IT Service
Level Management (ITSLM) 2.1 to incorporate new enhancements and fixes
in the following areas of the software:
o Client-server communication interface
o ETL, validation and synchronization
o Reporting
o Client GUI
A fix for these issues is available at:
http://www.sas.com/techsup/download/hotfix/itslm21.html#016675
The current IT Resource Management (ITRM) 2.7 hot fix bundle is also
required. It can be downloaded from the SAS Hot Fix download site at:
http://ftp.sas.com/techsup/download/hotfix/itrm27.html
Operating System and Release Information
| SAS System | SAS IT Service Level Management | Microsoft Windows 2000 Professional | 2.1 | 2.1 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP3 |
| Microsoft Windows 2000 Server | 2.1 | 2.1 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP3 |
| Microsoft Windows 2000 Advanced Server | 2.1 | 2.1 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP3 |
| Microsoft Windows 2000 Datacenter Server | 2.1 | 2.1 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP3 |
| Solaris | 2.1 | 2.1 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP3 |
| 64-bit Enabled Solaris | 2.1 | 2.1 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP3 |
| z/OS | 2.1 | 2.1 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP3 |
| 64-bit Enabled HP-UX | 2.1 | 2.1 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP3 |
| HP-UX | 2.1 | 2.1 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP3 |
| Tru64 UNIX | 2.1 | 2.1 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP3 |
| 64-bit Enabled AIX | 2.1 | 2.1 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP3 |
| Microsoft Windows NT Workstation | 2.1 | 2.1 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP3 |
| AIX | 2.1 | 2.1 | 9.1 TS1M3 SP3 | 9.1 TS1M3 SP3 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | alert |
| Topic: | System Administration ==> Installation
|
| Date Modified: | 2006-06-07 14:17:45 |
| Date Created: | 2005-12-12 14:47:25 |
