When installing SAS 9.1, the following errors might appear:

   Error: % is not a valid Win32 application

   or

   InstallShieldWizard - System Update Error
   The following system components could not be updated on your system.
   SAS 9.1 Platform cannot be installed until the minimum system
   requirements have been met.
   SAS Private Java Runtime Environment 1.4.1

The following is a list of possible causes and solutions:

• Viruses on your system, perhaps a win32.sircam virus. Perform a thorough scan of your hard drive.
• Copied media. Use the original SAS media instead.
• The SAS Software Navigator CD was shared across the network and there are spaces in the path. If this is the case, make sure the path is surrounded by quotes.
• Video drivers have also been known to cause this error. Try obtaining the updated video drivers.
• Check to see if you have both a C:\Program Files directory and a C:\Program folder. If you do, rename the C:\Program directory to another name.
• Has your operating system been upgraded previously? For example: Win98 to WinXP.
• The image on the network that you are installing from is corrupt or there are network problems.
• Environment variables for TEMP and TMP have spaces in the directory name and need to be modified to remove the spaces.

Other solutions include the following:

1. Put in the SAS Setup CD located in Section 802 in your SAS Installation Kit.
2. When autorun opens, close it.
3. Click on Start>Run, type explorer, and click on OK.
4. Go to the srw directory on the CD and run setup.exe. Can you complete this portion of the installation?

If you are still unable to install, try the following:

1. Open Windows Explorer and go to C:\Program Files\InstallShield Installation Information directory and delete the files that are in this directory.
2. Try your SAS installation again.
3. Install SAS from the Start>Run command line, point to your SAS Setup CD, then sas\setup.exe. Your command will look like this (this example is using D:\ as the CD-ROM drive): D:\sas\setup.exe. Then select OK.
4. Copy setup.exe from the SSN CD to a temporary folder on your hard drive. Run setup.exe from the temporary folder, if you still receive the same error, the setup.exe is corrupted on the CD. This is rare, but possible. If this happens make sure you are working with the original SAS CD's, not copied CD's.
5. Run the following commands from a command prompt:

   1. java -version

      It returns the system Java version or an an error message if a system JRE is not installed.

      For example:

              C:\>java -version
              java version "1.4.2_05"
              Java(TM) 2 Runtime Environment, Standard Edition 
                 (build 1.4.2_05-b04)
              Java HotSpot(TM) Client VM (build 1.4.2_05-b04, mixed mode)
      

   2. "C:\Program Files\SAS\Shared Files\JRE\1.4.1\bin\java.exe" -version

      It returns the version of the Private SAS JRE that is installed.

      If either of these commands returns the "%1 not valid Win32" error, then there is a problem with that JRE. Uninstall the JRE (system or private) and then re-install the appropriate JRE.

   3. "C:\Program Files\SAS\Shared Files\JRE\1.4.2_09\bin\java.exe" -version

      It returns the version of the Private SAS JRE that is installed.

      If either of these commands returns the "%1 not valid Win32" error, then there is a problem with that JRE. Uninstall the JRE (system or private) and then re-install the appropriate JRE.

6. Remove Internet Explorer (IE), reboot your machine and reinstall IE. Make sure you apply the latest updates after reinstalling IE.
7. Go to the Microsoft update site and update your computer, especially the critical security fixes and any .Net updates.

A few things to remember when you install SAS:

1. Log in as the administrator of the machine.
2. Make sure all applications are closed, including anti-virus software; even if it is running in the background.
3. Make sure you have the original SAS CDs. If you are working with copied CDs and you run into problems, always try the original CDs.

Operating System and Release Information

Product Family	Product	System	SAS Release
			Reported	Fixed*
SAS System	Base SAS	Microsoft Windows 2000 Professional	9.1 TS1M0

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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Type:	Usage Note
Priority:
Topic:	System Administration ==> Installation

Date Modified:	2007-09-28 08:28:12
Date Created:	2004-03-10 20:06:45