Technical Support

Get the help you need to resolve problems.

SAS® Premium Support Services

When you need questions answered or problems solved, turn to the experts.

SAS® Premium Support

Enhanced technical support for businesses with evolving needs.

SAS® Administrators

Get resources for installing, updating, managing and maintaining your SAS software deployment.  

SAS® Viya® 2020.1 is now generally available.

The support policy for this release is different from the support policy for SAS® 9.4, SAS® Viya® 3.5 and earlier releases. Both support policies are explained on the SAS Technical Support Services and Policies page.

SAS Technical Support Notifications

Get operational announcements delivered directly to your inbox.
Subscribe by entering your email address below.  


Got a suggestion? We're listening.

Do you have an idea for improving SAS software? We'd love to hear it! Participate in the SASware Ballot® to suggest new features and to vote and comment on your favorite ideas.


"SAS technical support is spectacular. It is a major reason to choose SAS software over competing products."

– Gregory Mojzak, Dow Corning Corporation


SAS Technical Support Services & Policies

Our mission is to help you make the best use of SAS software through effective and responsive support, active advocacy, and a broad range of self-help resources.

Get the details

Urgent problem? Call us.

Telephone Icon

(In US and Canada)

(International Calls to US Headquarters)

Outside North America? Contact your local SAS office.

Back to Top